Shipping

All our orders are fully insured and tracked with Courier Post.

When filling in your delivery address in the check out page please ensure this is a physical address, as our delivery service cannot deliver to PO Box addresses.

All our orders will be delivered by Courier Post to your door, you can even make the delivery address your work address so you are able to sign and receive the order when it is due to be delivered.

Once you receive your dispatch confirmation email from us you will be provided your tracking number.  

You will be able to track your order 24 hours a day on the Courier Post website https://www.courierpost.co.nz/track/track-and-trace/

When your payment confirmation has been received your prints will be dispatched within a 24 hour period (orders received after midday on Friday will be dispatched on the following Monday).  

If we identify a delay for any reason, we will contact you and explain the delay and when to expect your order. You can expect to receive your order within 3 working days. If you are in a rural residence it may take longer than 3 working days to deliver your order.

Have a question?  Please reach out to us either by email support@smashcrab.co.nz or call us on 0800 278 774, we are here to help.